Medical & specialist appointments
GP visits, pathology, day surgery, dialysis, physio, hospital transfers — we'll wait and bring you home. Reminder calls available.
Trusted passenger transport · NSW Mid-North Coast
Door-to-door transport for older Australians.
Riverstone Logistics gives older clients across the Mid-North Coast a safe, friendly, professionally-trained driver — for medical appointments, social outings, shopping, family visits, or wherever life takes you.
Servicing Tea Gardens, Hawks Nest, Karuah, Bulahdelah, Forster, Tuncurry and surrounding communities.
DVA Transport
HCP Transport
NSW owned & operated
Now bookingHCP-funded trips welcome
7 days
Booking availability
DVA
Veterans' Affairs transport
HCP
Home Care Package partner
Door · Door
Mobility assistance included
What we do
Transport built around the people who use it
Every trip is planned around the client — never rushed, never impersonal. We focus on the things that matter most to older clients and the families who love them.
Shopping & errands
Coles, Woolworths, the chemist, the bank — with help carrying bags and patience when it takes a little longer.
Social outings & family visits
Lunch with friends, family gatherings, the bowling club, day trips along the coast — staying socially connected matters.
Airport & cruise transfers
Newcastle, Sydney, Williamtown — comfortable transfers with help loading luggage. Pre-book any time of day.
Mobility-aware transport
Walking frames, wheelchairs and rollators welcome. Tell us what assistance you need when booking and we'll plan around it.
Regional reach
Travel further afield — Sydney specialists, Newcastle hospitals, family weekends. Longer trips by arrangement, with the same standard of care.
In our care
Personal. Patient. Professional.
From a quick run to the chemist, to wheelchair-accessible transport, to airport transfers — we tailor every trip to the person.
Door-through-door care
Helping you in and out of the car safely.
Mobility-friendly fleet
Wheelchair and walker friendly options.
Airport & cruise transfers
Smooth journeys for travel days.
Rental cars · Tea Gardens
Need a car instead?
A big part of what we do. Three vehicle classes to choose from — whether you need a weekend away, an everyday runabout while your car's in the shop, or something to haul a load.
Easy & nimble
Mazda 3 — Small hatch
Light, nippy, and economical. Perfect for solo trips, around-town runs, and tight parking.
- 5 seats
- Petrol · efficient
- Auto · easy parking
- Hatch boot space
Most popular
Camry Hybrid — Sedan
Comfortable, frugal, smooth on the highway. The go-to choice for weekend trips and longer drives.
- 5 seats
- Hybrid · low fuel use
- Auto · cruise control
- Boot for 2 large bags
Room to spare
Mazda CX-5 — SUV
More space, higher seating, and easier to get in and out of. Great for families, gear and longer luggage runs.
- 5 seats
- Generous boot
- Auto · safety pack
- Higher driving position
Enquire about a rental →
Rates & availability vary by season — call 1300 916 400 for a quote.
Home Care Packages
Using your Home Care Package for transport
If you have a Home Care Package (HCP), transport is one of the most common services it can fund. We work with your provider to take care of the billing so you can focus on getting where you need to go.
01
Talk to your HCP provider
Ask your case manager to include transport in your care plan. We work with a range of Home Care Package providers across the region — just mention us by name.
02
Book your trip with us
Call 1300 916 400 or use the form below. Let us know it's funded through your HCP and your provider's name.
03
We bill your provider
No paperwork on your end. We invoice your HCP provider directly so the cost comes out of your package, not your pocket.
Note: this is a general overview. Whether transport is covered, and how much, depends on your individual HCP plan and provider. Please confirm details with your case manager — we're happy to talk to them directly if it helps.
Where we go
Servicing the NSW Mid-North Coast
Based in Tea Gardens, we cover the corridor north up to Forster and beyond — and south into Port Stephens and the Hunter. Don't see your town? Call us — we go further than the map suggests.
- Tea Gardens
- Hawks Nest
- Karuah
- Bulahdelah
- Pacific Palms
- Forster
- Tuncurry
- Taree
- Port Stephens
- Newcastle
Our base (Tea Gardens)
Service town
Tap a pin for details. Travelling outside the area? Call us — we may still be able to help.
What clients say
Stories from the people we drive
★★★★★
Just want to give a big high 5 plus to Jasmine and the team at Riverstone. Hired a Camry Hybrid for a weekend trip to Sydney, at a very good price. The car came perfectly presented and ran faultlessly.
★★★★★
Jas was incredibly helpful when we found ourselves with a broken down car in Tea Gardens — coming to pick us up and offering very reasonable prices and flexibility. Would definitely use again if I'm in the area!
★★★★★
Friendly drivers, always on time and never any problems booking a vehicle!
Common questions
Frequently asked questions
Can my Home Care Package pay for transport with Riverstone?
Yes — transport is commonly covered under Home Care Packages. The exact coverage depends on your individual care plan and provider. We work with a range of HCP providers across the region. If you're not sure, call us and we'll help you check with your case manager.
Do you take wheelchairs and walking frames?
Walking frames, rollators and folding wheelchairs travel with us as standard. When you book, please tell us what mobility aid you use so we can make sure the right vehicle is allocated and the driver knows what assistance you'll need.
Will the driver help me to and from the door?
Yes. Our service is door-through-door, not just curb-to-curb. We'll meet you at your door, help you into the car safely, and walk you back when we drop you home.
Can the driver wait during my appointment?
Absolutely. For medical appointments, pathology, or any visit where you'd rather not arrange a return trip separately, we offer a wait-and-return service. We'll be ready when you are.
How do I book?
Three options: call 1300 916 400, email ops@riverstonelogistics.com.au, or use the booking form on this page. We confirm every booking — usually within a few hours.
How much notice do you need?
The more the better — booking ahead helps us match you with the right driver and vehicle. Same-day bookings are sometimes possible depending on availability, so it's always worth calling.
Are you NDIS registered?
Please call us to discuss your specific situation — we can let you know how we can help and what documentation we'd need.
Do you go outside the listed service area?
Yes — we regularly travel to Sydney, Newcastle, the Central Coast and further afield for medical specialists, family events and airport/cruise transfers. The service area shown reflects our day-to-day coverage; longer trips are by arrangement.
Request a booking
Tell us about your trip
Fill in what you know and we'll confirm the details with you. Prefer to chat? Call 1300 916 400.